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Poznámky: Marketing v anglickém jazyku

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Náhledy Náhledy Náhledy
Introduction to Marketing
- Process of determining the needs and wants of consumers and being able to deliver products that satisfy those needs and wants.
- Bridge from the producer to the customer.
EVOLUTION OF THE MARKETING CONCEPT
• 1850-1915 - Product orientation
• 1915-1960 - Sales orientation (personal selling, ads, distribution)
• 1960+ - Market orientation (researching and responding to customer needs)
MARKETING MIX (4P -> 4C)
1. Product - Customer Satisfaction
2. Price - Costs
3. Place - Channels
4. Promotion - Competition
COMMUNICATION MIX
1. Advertising
2. Sales promotion
3. Personal selling
4. Public relations
5. Direct marketing
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